The Biggest Loser Club



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Contact Us

For Biggest Loser Club Member Account Questions, Technical Help and Feedback

If you need assistance with your account or with the site, the Biggest Loser Club Customer Support Team is ready to help! Contact us at customer_service@biggestloserclub.com. We'll strive to provide the answers you need within 24 hours; however, please note that some questions may require up to 72 hours for resolution.

Unsubscribing to Biggest Loser Club Newsletters

To unsubscribe from Biggest Loser Club email newsletters, simply click the "Unsubscribe" link at the bottom of any newsletter you receive.

For Prevention Magazine and DVD Orders

To get answers regarding your Prevention magazine or DVD orders, please call 1-800-813-8070. Or, send an e-mail to pvncustserv@rodale.com.

The content and other information presented on the site are for educational purposes only. The content is not intended as a substitute for medical counseling. Before starting this or any other diet or fitness program, consult your physician to determine if our diet and fitness program is right for your needs. Do not start The Biggest Loser Club online program if your physician or health care provider advises against it. The Biggest Loser Club reserves the right to refuse or cancel your membership if we determine that you have or if you inform us that you have certain medical conditions.